Sister in law car repairs were done right and happy. Accepted payment as setup no disagreements. With service,was able to pickup early. Repairs,heater core replaced,even with parts order from Portland. Will go there for repairs when needed again. Thank you for your great service. Being AAA member is a Greater Plus.
On vacation. Truck started running bad. Drove to box k. Even though they were busy, Millie was able to have a technician plug into obdii port. Came up with crank shaft position sensor. They had to order from Portland. Got next day and put on.
They were extremely fast, and nice. Even offered to wash truck. Since it was and had been raining crazy we declined. They were fantastic. Highly recommended.
Have been going here for years. With all my vehicles. They have become friends and they treat every one as that. Professionals all and the service is the best anywhere, they warranty every thing they do and put on the vehicle, AAA discounts also, plus they have a shuttle free, to take you home and pick you up and they wash you car before you take it, now THAT IS GREAT SERVICE.
i would give more then 5 stars if i could. I'm from out of town visiting my friend at long beach. My car broke down, even though they were swamp, they got my car right in. they were very reasonable in price. i even had my oil changed to. they vacuumed and washed my car. when my car is due for another oil change, even though i live out of town, i will bring it back to them. thank you box k for being there for me.
Great service. Great price. We we're so pleased to get our Nissan back... thanks guys!
Amazing customer service. I was extremely pleased about their honesty about the issues.They were extremely thorough when doing the vehicle inspection. I am super happy with the quality of their work and I will definitely be using them in the future.
I was in search of a local auto repair not only for convenience but to contribute to the local economy. I was happy to find Box K online, with a generous coupon. I called for a quote and was greeted by friendly and knowledgeable Millie. She took my details, and promised to get back to me right away with a quote. Their price was the best of the quotes I received, even with sales tax that I wouldn't have to pay if I crossed the river over to Oregon. They ordered the part and called me the next day, offering to take me home while my car was being repaired, and picking me back up when repairs were completed. I elected to wait in the lobby with free Wi-Fi. Free vacuum and wash is included with their service repair. Competitive prices and free estimates. Plus they give your vehicle a thorough go over for follow up later. It just doesn't get better than this locally or out of the area! I highly recommend this business and will be using them again in the future!
I bought a new Kia this fall and had a several of the lights on the dash come on. I took my car to the dealership we bought it at and found out a rodent had eaten some wires. They were not able to fix the wiring or work on the car because of the rodent problem. My insurance company tried working with them, but I finally went and got the car after three weeks. It still had rodent traps in it but no rodent. I was quoted several thousand dollars to get the problem fixed. Box K diagnosed and fixed the problem in two hours. It cost no where near thousands of dollars and NO stress. I will bring my New car under dealership warrenty to Box K from now on!
Great customer service and the best oil change value not just on the peninsula, but anywhere I've had service. Shopping local feels good, supports small businesses and keeps OUR dollars on the peninsula!
I was afraid my week long fishing trip was doomed when I had car trouble after arriving in Long Beach. However, Box K went above and beyond in taking care of me and repairing my car. They had a loaner car I could use to get back and forth to where my boat was moored while they worked on my car and when the wrong part was shipped to them, helped me with accommodations for the additional night I needed to stay. I would not hesitate to recommend Box K to anyone who needs car repairs on the Long Beach Peninsula. Thanks Box K!