I bought a new Kia this fall and had a several of the lights on the dash come on. I took my car to the dealership we bought it at and found out a rodent had eaten some wires. They were not able to fix the wiring or work on the car because of the rodent problem. My insurance company tried working with them, but I finally went and got the car after three weeks. It still had rodent traps in it but no rodent. I was quoted several thousand dollars to get the problem fixed. Box K diagnosed and fixed the problem in two hours. It cost no where near thousands of dollars and NO stress. I will bring my New car under dealership warrenty to Box K from now on!
Great customer service and the best oil change value not just on the peninsula, but anywhere I've had service. Shopping local feels good, supports small businesses and keeps OUR dollars on the peninsula!
I was afraid my week long fishing trip was doomed when I had car trouble after arriving in Long Beach. However, Box K went above and beyond in taking care of me and repairing my car. They had a loaner car I could use to get back and forth to where my boat was moored while they worked on my car and when the wrong part was shipped to them, helped me with accommodations for the additional night I needed to stay. I would not hesitate to recommend Box K to anyone who needs car repairs on the Long Beach Peninsula. Thanks Box K!
We are from Spokane and were on vacation and came in on Tuesday June 30, 2015 with the breaks in our RV not working. They were so busy but the wonderful people at Box K took a look and assessed the problem and told us what needed to be done. The new owner Millie was short handed because of family emergencies and called in the previous owner Doug who came in and started to working on our RV jacking it up and putting it on stands. Parts had to be ordered from out of town so the hooked us up to power and we stayed in their parking lot for three day until the work was done. They are TRULY the nicest people and we are VERY happy with their work :-)
At the end of a week long camping trip to Cape Disappointment with my 6 and 7 year old kids my excursion decided to leave us stranded at the dump station with our travel trailer in tow. We were told to have it towed to BoxK for 2 reasons. 1 they do great work and stand behind it, 2 they had RV hook ups in the back. They got us in first thing Monday morning, figured out the problem, ordered the part from Portland, and had us heading home by 5:30 that night.
Thank you to everyone that helped us at Box K.
Thank you Box K Auto Repair for finding an opening in your schedule this morning to take care of my oil leak problem. It was all very quick and efficient. Now I know where to go for any future maintenance. Thanks again. Robert
Fixed our car without trying to upsell, and they were really friendly and helpful. Thank you!
Hands down, this is the best mechanic shop I've ever experienced. It's clean and the staff treated me like family. I was traveling through town last Spring and had a burned out brakelight. I stopped in and within five minutes it was not only replaced but they wished us a great vacation and told us that it was on the house. I want to move to Long Beach just so I can go to this shop. I sincerely hope that they do well in Long Beach and stay in business for a long time.
Awesome , friendly people and very profesional !!!!!!
My husband and I panicked when our 2004 Audi would not start today. Googled and found Box K Auto Repair about three blocks from our hotel and not only did Doug Knutzen allay our panick but found the problem quickly...and did a complete vehicle inspection and even a car wash. We were blown away by the customer service, the fair price and the comfort we got in this experience. It would have been a very long tow to Redmond, WA! Thanks Doug! I wish we could give more than 5 stars.