While vacationing at the coast, lost the clutch in my Crosstrek. Called box k and they were more than happy to take it on! It took a day longer than they said it would...BUT that wasn't their fault! The clips they ordered didn't show up on time. Again, NOT their fault. When we got there to pick up my car, imagine my surprise, the outside was freshly washed and the interior cleaned as well! It's a chocolate lab can (we have 2) so the inside was due for a vacuum! They come highly recommended by us! Even our coastal neighbors had nothing but good things to say about them. New clutch is like butter, we so appreciated them squeezing us in and getting the job done!