5

We were visiting from Montana and needed our oil changed. Great service, attention to detail, and affordability. If you live locally and have not tried this business, please do! They are excellent!!

5

I drove into town on a Thursday with my check engine light on, worried that I wouldn't be able to get back home. The next morning I chose to drop my car off at Box K because they are AAA, but would go back just because they were so kind, thorough, and helpful!! They weren't able to totally fix my problem, but dug deeply enough that they could assure me my car would get me home safely. They totally nailed the diagnosis, sent me off with that diagnosis, and when I got home, my dealership was able to fix the issue. Thank you.

5

Thanks box K! Great service with a dsmile. Thanks for going the extra mile.

5

Hands down, the best auto and customer service from the moment I dropped my car off until I picked it up.....I have never encountered a better experience in the automotive industry! I highly recommend! Thanks Millie and John! You are very appreciated!

5

I was traveling along the coast and broke down unexpectedly. Millie was able to arrange a tow for me and had my vehicle fixed and ready to go by the very next day. The technician had some additional recommendations on my vehicle, but she was able to prioritize them for me so I knew what absolutely needed to be done and what I was able to hold off on until I later date. I was very impressed by the level of professionalism I encountered at this shop. If I lived in this area, I would without a doubt make this company my go-to destination for maintenance and repairs. I've been treated good at dealers before, but you can always tell that it's motivated by the fact that I would be receiving a survey from the manufacturer. With Box K, the treatment I received was genuine. I'm not gonna say that I'm glad that I broke down, but I'm definitely glad that I chose Box K to handle the repair. Thank you Millie and team!

5

My power steering hose blew while I was vacationing with family and friends in Ocean Park. I found Box K Auto Repair though my AAA membership, and I'm glad I did. I called them on Monday afternoon telling them of my dilemma with my Jeep and that we needed to be out of our rented beach house by 11:00 the next morning. They told me they could do it first thing the next morning if I could get it to them that day. They were true to their word and my Jeep was ready around 9:30. I used AAA to tow my vehicle the their shop and the tow truck driver gave them rave reviews also!

5

Pulled our tent trailer into Cape Disappointment and noticed fluid leak near transmission. Didn't want to get stranded on the side of I-5 on the way home. Worrisome...Referred to Box K by a parts store in Seaview.. Put car on a lift, topped off fluid, explained slow leak is at a seal. Not urgent. Terrific service, esp for a drop-in.

5

While camping at the state park my truck parking brake got stuck in the on position. Box K was awesome. Fixed in a few hours, reasonable price, used the courtesy van to give me a ride to and from the campground, AND washed my truck! Awesome job!!!

5

I cannot thank Box k enough! I decided to spend the day at the coast. Leaving the beach my truck got stuck in 4x4 low. I had a 3 hour drive ahead of me. I pulled into Box K without a phone call or appointment. They were able to fit me in right away and had the problem fixed and me back on the road in less than an hour. So pleasant to work with and they even washed and vacuumed out my truck! Extremely reàsonable in cost and excelled in customer service! Thank you so much for making what could have been a disastrous afternoon to a surprisingly pleasing one.

5

Firstly..... THANK YOU!! I appreciate you all so very much for everything. We live in gig harbor.. 3 hour drive! I began frantically searching last night for a auto mechanic that could get us in for a problem that arose after we arrives here in longbeach wa. EVERYONE EITHER WAS FULL OR 35+ MILES AWAY!. Box k auto also showed no appointments for today at all..... However they took the time early this morning to get our vehicle in. When traveling with children I'm sure as most of you with children know that means so much to know your vehicle will at least make it home let alone the 2qts of oil that was low isn't anymore lol I recommend this mechanic to ANYONE here in this area. Thank you again so very very very much.

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